1. Company and contact details
The company identified on this website is AURORA TECH LIMITED. Company contact address: 5307 VICTORIA DRIVE SUITE 851 VANCOUVER BC V5P 3V6 CANADA. For questions about personal information connected with a website enquiry, contact support@auroratechlimited.com. Canadian MSB registration number: N300001098; FINTRAC registry status: Registered. The Compliance page provides the registration information and source. MSB registration does not describe a privacy certification or government endorsement.
2. Browsing this website
This website provides corporate information, illustrative financial tools and a secure customer portal. Portal registration creates a user profile; it does not open a bank or payment account or activate a financial service. We do not use website analytics, advertising pixels or advertising cookies on these pages. The hosting provider may require you to sign in to access this private website. That access is separate from the AURORA customer portal and is governed by the provider’s own account and privacy terms.
3. Technical information and hosting
The hosting provider processes technical information to deliver the website and manage access. This may include your IP address, the page requested, connection details and information associated with a required sign-in. The provider may maintain technical logs and use cookies or session information for authentication under its own privacy practices. Contact us if you have questions about website access or the hosting arrangement.
4. Interactive tools and email enquiries
Amounts entered into the illustrative conversion tool are calculated in your browser and are not sent to AURORA. The enquiry fields prepare a message in your chosen email application; they do not submit the enquiry to a website database. Review the message and choose whether to send it from your email application. If you send it, the message may include your name, business contact details, organization and requirements. Your email provider and the receiving email provider process that correspondence through their respective services.
5. Customer portal information
When you register or use the customer portal, we process your email address, a securely hashed password, business profile information, service requests, notification preferences and relevant activity records. This information supports account access, request handling and the operation of the portal. Authentication uses a session cookie. Your selected appearance preference is saved in your browser. Service requests are saved for review; submitting a request does not execute a payment or activate financial services. Automated verification and password reset emails are not currently available; contact support through the published address if you need help accessing your account. Do not submit identity documents, private keys or full payment credentials through general request fields.
6. Purpose of an enquiry
Information you send in an enquiry enables us to understand your request, reply and discuss relevant business requirements. An enquiry does not create a financial customer account or initiate a transaction. If a discussion progresses to a separate onboarding or service process, request the applicable privacy information before supplying further personal or business documentation.
7. Sensitive information and service providers
Please limit an initial enquiry to the information needed to explain your business request. Do not include passwords, private keys, full payment credentials or sensitive identity documents. Website hosting, access management and email delivery involve external service providers, whose privacy practices apply to their services. Information may be handled in locations used by those providers. Contact us about access, processing locations or an appropriate submission channel before sending sensitive material.
8. Retention and privacy requests
Retention periods vary with the type of information, the purpose of the correspondence, service-provider practices and applicable obligations. For information about a particular enquiry, contact support@auroratechlimited.com. You may also ask about access to your information, request a correction or deletion, or raise a privacy concern. Requests are considered in light of applicable requirements and the information available to the company; identity confirmation may be needed. Questions about a hosting-provider account can also be directed to that provider.
9. External websites and changes
External websites apply their own privacy practices. Review those practices before supplying information. Updates to this Privacy Policy will be published on this page with a revised date. For questions about this policy, email support@auroratechlimited.com or write to AURORA TECH LIMITED at the company contact address above.